New FCC rules limit disclosure of telephone customer personal information

The Federal Communications Commission has issued new rules related to the disclosure of the personal telephone records of consumers. There are some specific new requirements for the carriers:

– Carriers are prohibited from releasing a customer’s phone call records when a customer calls the carrier except when the customer provides a password.

– Carriers are required to notify the customer when their password is changed

– Carriers must obtain explicit consent from a customer before disclosing a customer’s proprietary network information to a carrier’s joint venture partners or independent contractors

Read the full order and Commissioner comments.

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