The Federal Trade Commission has sought a permanent injunction against Action Research Group and Eye In the Sky Investigations for obtaining and selling to third parties confidential customer phone records in violation of the FTC Act prohibiting deceptive acts.
Federal Trade Commission, Plaintiff, v. Action Research Group, Inc., Joseph Depante, Matthew Depante, Bryan Wagner, Cassandra Selvage, and Eye in the Sky Investigations, Inc., Defendants. (United States District Court for the Middle District of Florida Orlando Division)
Meanwhile, the Federal Communications Commission is getting resistance from telephone companies over proposed rules requiring that customers use a password to access their account information and that the companies get a customer’s permission before they release information for telemarketing.
The Justice Department is objecting to two of the FCC proposals.
The first would tell phone companies to destroy customer records as soon as the records no longer are needed for legitimate business purposes. The government wants the records preserved for possible use in criminal investigations.
Secondly, the two departments want phone companies to notify law enforcement officials first, before customers, when customers’ private billing information has been disclosed improperly.