Archive for the ‘Personal Data’ Category

Impersonation to obtain personal information snares researchers and private investigators

Impersonating someone to a government agency or hiring another to carry out this ruse could result in a criminal prosecution.

The operators of BNT Investigations, which was not licensed in Washington state, where they were based, plead guilty to crimes that carry a minimum 2-year sentence. They “assumed the individuals’ identities and persuaded government agencies such as the Internal Revenue Service, the Social Security Administration and state labor departments to hand over tax, wage and other confidential records.” Private investigators from various states who submitted personally identifying information to the firm were also indicted and are still awaiting trial.

Private investigators, insurance companies and attorneys who hire others obtain personal information should confirm that they do not get unauthorized personal information from a government agency. Other laws invoke penalties for using subterfuge (not necessarily impersonating the subject) to secure telephone records from the provider or financial information from banks and account holders. Our clients don’t necessarily know this. It’s our job to educate them.

New York AG Exacts Fine from US Search

Data reseller USSearch.com will pay $250,000 for accessing and selling non-public personally identifiable information obtained from credit bureaus. The New York Attorney General determined that US Search illegally accessed the consumer information more than 2,385 times. If they sold each report for 100 bucks that would just cover the fine and penalties. Then there’s the litigation costs…

Guide to phone records privacy

Selected Laws Governing the Disclosure of
Customer Phone Records by Telecommunications
Carriers
, a recently released Congressional Research Service report, summarizes the laws, legislation and congressional actions related to telephone call log records. The Federation of American Scientists has a database of some of these CRS reports, which are selectively released by members of Congress.

The armchair investigator: Employment background on the Internet

The online telephone directory, 411.com isn’t just for finding listed telephone numbers. Use it to identify current employment or to expand the employment history profile of your subject. A search on my name in California returned 40 results. Some are home listings, but other records are work contacts. These are extracted from the Internet – Web pages and Zoominfo – and may supplement the business associations found at various other people finder sites.

411com.jpg

Google the work designation “Mt Diablo Soccer League” to find a photo, phone number and email for this Tamara Thompson.

Most of the free lookup, fee-based people finder sites – PeopleFinders, Voompeople, Privateeye, to name a few, – contain the same data, although those may list corporation and DBA records not found at 411.com.

The recent proposal by the governor of Connecticut requiring that these sites offer a blanket opt-out to residents likely won’t get legal traction. The Internet people finder databases and telephone directories already have opt-out procedures, and their information is gathered from government public records and published directories. Governor Rell has stated that this measure would address safety concerns for the elderly, who are often targeted in financial scams.

Monday, December 10 FTC workshop on Social Security numbers

This 1 1/2 day workshop starts at 8:30am and will be Webcast. The agenda of topics and speakers from government and commerce, and professional and advocacy groups, is prominently sprinkled with privacy activists who take absolutist positions against access by private investigators to credit bureau and government records that contain Social Security numbers. However, there are 338 comments submitted by the public, many of them are accounts by private investigators of the critical use of Social Security numbers to solve crimes, find people, break fraud rings and verify employment backgrounds.

Robert Townsend of the National Association of Legal Investigators is on the 1:45pm panel on Monday.

On December 10 and 11, 2007, the Federal Trade Commission will host a public workshop, “Security in Numbers: SSNs and ID Theft,” to explore the uses of Social Security numbers in the private sector and the role of SSNs in identity theft. This workshop continues the work of the President’s Identity Theft Task Force, and, in particular, its recommendation to explore ways to reduce unnecessary uses of the SSN. The workshop will provide a forum for public-sector, private-sector, and consumer representatives to discuss the various uses of SSNs by the private sector, the necessity of those uses, alternatives available, the challenges faced by the private sector in moving away from using SSNs, and how SSNs are obtained and used by identity thieves. The workshop will be free and open to the public.

While you’re viewing the video, read through the November 2007 Federal Trade Commission document, Staff Summary of Comments and Information Received Regarding the Private Sector’s Use of Social Security Numbers.

Scrubbing and promoting your online image or uncovering someone else’s

The profile you proudly blast across the Internet today may be one that makes you cringe tomorrow. Perhaps this is more the case as the general use of the Internet grows out of adolescence. You need not quake because for every Web faux pas there is a fee-based solution. DefendMyName claims to “replace negative Internet postings with positive information about you or your business” and to elevate your propaganda above the negative portrayals found through the search engines. Essentially, this service finds relevant social networking sites and adds your profile, and posts your personal image press release on relevant business and industry forums.

ReputationDefender speaks to the fear of the job seeker or parent that there may be some virtual image that needs cleansing. After they find these declarations (much of that, no doubt, created by the subject), reputationdefender sets about contacting “third parties, including creators of unwelcome content, hosts of unwelcome content, and other parties who might have control or authority over such content.” The User Agreement addresses any inclination you may have to engage this service targeting someone other than yourself. Search engine optimization is a more technical phrase for much of what these companies do. Here’s another one.

I guess I can classify my work as reputation research, which I do on behalf of others, not for the purpose of scrubbing an online image but to build a biography of admissions and activities. Researchers and investigators have always done this, but the popularity of the Internet has opened an area of specialized research. Social networking sites, which have been mined by companies for background on potential hires, have also connected people who want to find each other.

Authenticating found material may be difficult due to the anonymous uses of the Internet. Inevitably, people will use this shield to present favorable views of themselves while disguised in a persona. Be warned: Those who “anonymously” say nasty things about others may be uncovered and sued. The ability to alter digital content could have important implications for the dissemination and identification of official government documents and information.

Getting concrete about the work of uncovering reputation for professional uses, the authors of, Finding and Researching Experts and Their Testimony, offer a detailed guide to finding background and verifying credentials of various types of experts. Some of the sources discussed are: use of search engines, expert directories, the expert’s Web site, licensing boards, publications, news, discussion board posts, court dockets and other public records.

An older set of articles on researching people on the Internet is a good introduction.

Various sources for finding background on people are listed at People Finder Guide.

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